The New Paradigm for Disaster Claims: Remote, AI-Driven Processing
The next five years will see unprecedented innovation in the insurance industry that will fundamentally change how it operates, including how insurers acquire and service customers, how they assess risk, what products they offer, and how they price those products.
This paper will review trends driving those changes including new technologies, such as artificial intelligence/machine learning and computer vision. These technologies are creating a new paradigm for disaster claims processing, allowing insurers to assess portfolio damage within hours/days, initiate FNOL, better manage third party adjusters, and reduce claims processing time and cost.
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